Kunal Das

Administered end-to-end cashless and reimbursement TPA claims for 45+ daily inpatient files, sustaining a 99% billing accuracy rate and minimizing billing discrepancies.

Shortened claim query turnaround times by 25% through proactive coordination among patients, medical treating consultants, and insurance underwriters.

Audited and verified corporate billing dossiers against agreed institutional tariff packages, reducing pre-authorization rejection rates by 15% across major insurance partners.

Facilitated transparent financial counseling for over 300 patients, resolving tariff-related inquiries and securing 95% on-time corporate payment clearances.

Supervised commercial operations and service delivery schedules, driving a 20% increase in repeat customer retention through responsive issue resolution.

Instituted tight inventory management and vendor tracking protocols, lowering monthly consumable wastage and procurement costs by 12%.

Maintained rigorous financial ledger documentation, handling cash and digital transactions totaling INR 500K+ monthly with zero accounting variance.

Enforced quality assurance and hygiene benchmarks, ensuring 100% compliance with service standards and local business regulations.

Facilitated monthly attendance tracking and payroll documentation for 60+ healthcare personnel, eliminating payroll discrepancies across consecutive cycles.

Assisted corporate billing teams in verifying home-care clinical service invoices, reducing billing cycle turnaround by 2 days.

Streamlined digital personnel record management for 100% compliance during internal administrative audits.

Monitored linen turnaround time and sterilization workflows across critical inpatient wards, supporting daily supply fulfillment rates of 98%.

Conducted weekly infection control audits in alignment with hospital hygiene standards, contributing to a 10% reduction in linen wear-and-tear losses.

Tracked inventory logistics and replenishment schedules for support services catering to 1,000+ patient beds.

Supported the onboarding verification and credential documentation for 35+ clinical and non-clinical team members.

Maintained leave and roster coordination tracking across cross-functional departments, lowering administrative shift scheduling delays by 15%.

Coordinated communications between floor supervisors and HR administrators to uphold full compliance with statutory guidelines.